How to Fix Hulu Error 5003 (Mac, PC, and Smart TV)


Hulu Error 5003 – The popular streaming platform Hulu brings joy to many. Having reliable entertainment is important to avoid boredom. Sometimes the platform can act up. In this article, we will show you how to fix error 5003 on Hulu.

Nowadays, we find ourselves in the golden age of content. There is an abundance of options to indulge in, whether it be online or offline. Watching shows online is very convenient, and the options to choose from are quite astounding. There are many benefits to streaming, especially when you want to be mobile. One does not have to watch stuff exclusively on their TV, but one can stream on phones, laptops, and other handheld devices.

According to a study, streaming numbers increased by a staggering 293% worldwide, and it is hardly a surprise. After all, cuddling up with your significant other and binging on your favorite shows is very comforting during the challenging times we find ourselves in.

Streaming Hulu together with your friends or partner is a joy when it works well, but as with all technology, there are bound to be discrepancies. Whether you are watching shows via TV or on the laptop, Hulu error code 5003 is known to creep in from time to time. That can be a vibe killer in no time. It is not something you should put up with, and therefore we are here to show you how to fix Hulu error 5003 on PCs, TVs, and other devices in no time!

What is Hulu?

In case you are not familiar with Hulu, it is a popular video streaming service that allows people to see their most beloved television shows. It is co-owned by The Walt Disney Company and Comcast. What makes it stand out from the competition is that Hulu focuses on streaming the latest TV shows, as well as the company’s original content.

Hulu is fairly flexible in terms of their viewing contracts as it allows their customers to pick and choose what they would like to view each month. Another thing that makes Hulu a special streaming platform is that there is little lag between the time that popular TV shows air on national TV, and when one can watch them on the streaming platform. Usually, it takes between three days to a week maximum.

Hulu is indeed pretty amazing for watching your favorite shows whenever you demand. However, it does come with its problems. When Hulu does not work, it simply displays an error code to users. Many times it will not even give any explanation as to what is wrong. Therefore, people are left in the dark as to what is going on. There exist a variety of known error codes that have been reported online.

As mentioned, oftentimes, it is not completely clear what makes certain issues happen. Problems can occur due to hardware, the internet, or specific device problems. One has to do all the troubleshooting themselves, and that can be daunting for those who are not very tech-savvy. It doesn’t matter whether you use a TV, phone, or laptop, many keep getting error 5003 on Hulu. It is one of the more common problems that pop up. We will guide you through solving it.

Hulu Error 5003 on Mac

Firstly, let’s go over what Hulu error 5003 is on Mac systems, and how to fix it. In most cases, you will encounter this error when watching movies or TV shows through the dedicated Hulu apps and the video is prone to freezing.

Oftentimes, before you get the error to stay for good, it will keep popping up from time to time. It is annoying, to say the least, because it will pause your video time after time, on random occasions. You don’t want to gamble with this error and get to solving it as soon as you encounter it. Otherwise, it could freeze your shows and movies in the most interesting parts and spoil the whole experience.

In many cases, Hulu error 5003 on OS-based systems will be triggered by either specific issues in the app or a sluggish internet connection.

General Tips to Fix Hulu Error 5003

Before getting deep into fixing the error, it might be enough to do some light troubleshooting.

Restart Your Device

First of all, try to restart your device. That can be enough in some cases. When restarting, make sure to unplug your streaming device for a minute at the very least. After that time is up, plug it back in.

Check Your Internet Connection

If you have the option to plug into a wired network connection, definitely give it a try. Wired network connections are much more reliable in variations of internet speed. Even if you have a great 4G connection that is wireless, many factors can disrupt the signal. Commonly, weather conditions will do that. Even if there is no visible storm outside, strong wind in between your devices and the network provider’s connective tower can be enough to give you consistency issues with your internet connection. Plugging in your wired network connection may not be as convenient, but it could be enough to fix Hulu error 5003 on computers of various kinds.

Update your App

Most importantly, keep your Hulu app up to date at all times. If you are prone to skipping new versions of the app, know that it can cause a plethora of issues. Not updating can be what causes Hulu error code 5003, plus a whole lot more potential problems. Your best bet is to leave the auto-update function on, then you will not have to worry about missing any new versions, or forgetting to renew your app.

Fix Hulu Error Code 5003 on Mac

Full Reset

To get at solving the issue, firstly try to perform a full reset of your computer. To do this, shut down your system by pressing the power button, and choosing “shut down”. After your computer is off, switch off your router. Wait for at least a minute before turning both on again. After a minute is over, start up your computer and launch the Hulu app. In most cases, the error should be gone. If not, make sure that your computer has no outstanding updates.

Clearing Your Browser Cache

If, after all, Hulu still is not playing due to error 5003 on PC/Mac, then the following step is to try and clear your browser cache. For Macs, navigate to Finder, press the Go menu, and choose Go to Folder. Then input ‘/Library/Caches in the text field. Press Enter to go into the Caches folder. Here you have to delete all of the contents in each of the subfolders. Be careful not to remove the subfolders themselves, as these are important for your system to keep functioning normally. After you do this, repeat the process, but this time input /Library/Caches. Again, delete only the contents in the subfolders.

Resolving Hulu Error 5003 on Apple TV

When it comes to resolving the issue on your Apple TV, start by resetting your main internet router. After that, you should reconfigure your DNS settings. To do this, navigate to Settings, select Network, then go to Ethernet of WiFi, and press Configure DNS. In the DNS field, type in either or One of these should work fine. After you are finished with resetting your DNS, simply restart your Apple TV. In the vast majority of cases, this should solve error 5003. Alternatively, you can also try to delete and reinstall the Hulu app on your Apple TV.

Resolving Hulu Error 5003 on Smart TV (LG, Samsung, Sony, etc.)

On Samsung, LG, Vizio, and Sony TVs, Hulu error 5003 is fairly easy to solve. Mostly the issue has to do with a poor internet connection that will be remedied by restarting your devices and making sure that your internet connection is good. If not, try to reinstall the Hulu app on your smart TV. That should fix your issues in the vast majority of cases.

Resolving Error 5003 on Windows-Based PCs

The procedure for clearing browser cache and cookies for Windows-based computers differs a little from OS-based ones. Before, surely try to restart your computer, router, and browser. If that does not work, move on to clearing the browser cache and cookies. To do this, go into your Chrome browser, press the three-dot menu icon, and choose More tools, then Clear browsing data. In the pop-up window, you will see a Time range. Choose All time. Check the option Cookies and other site data, as well as Cached images and files. Press Clear data, and what was error 5003 on Hulu should be a thing of the past.

Customer Support

If you tried everything, and you still have to ask yourself “why do I get the error 5003 on Hulu?”, then you will have to reach out. Call Hulu’s customer service and explain the situation. Usually, having to call customer service because of this issue is very rare. However, it can indicate that there are more serious problems with your setup.

In a nutshell

It will have to do with your internet connection in the cast majority of cases. A restart of your devices and router should fix the problem. Other than that, it may be a problem with your internet speed reliability. A wired internet connection should remedy the situation in those cases. We hope to have given you the insight you need to solve error code 5003 so you can keep enjoying your favorite shows. If you have any tips, tricks, and solutions to similar problems, please share them with us in the comment section below! We are always keen to hear your thoughts.

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Robert Faulkner is a family and child psychologist. He has been working with couples of different ages and wants to share his thoughts about relationships with you. Now Robert also writes articles for best dating sites. Robert’s hobby is traveling inside the UK and abroad. He has visited more than 15 countries, including the USA, Spain, France, the Netherlands, etc. One of Robert's biggest dreams is to take a photo on the top of Everest.