The popularity of online shopping is on the rise. In fact, according to Statista (2019) in 2018, approximately 1.8 billion people worldwide online shopped.
Why wouldn’t they? Online shopping allows you to have the world at your fingertips. Connecting you to any product or service directly from your homebase. These products can span from groceries, to technologies, to skin care products, and services can span from online therapy, to online education, and so much more!
Profits from eCommerce in 2018 were as high as 2.8 trillion US dollars, and that number is projected to increase by 2 trillion US dollars by 2021 (Statista, 2019).
What makes online shopping possible? Payment gateways! Payment gateways allow online businesses to flourish. A payment gateway is an entity that provides a service in which credit card information of consumers is encrypted and securely collected from a bank and sent back to the merchant (techopedia, n.d.).
If you are an online merchant, you will likely want to connect your online business with a payment gateway. Below, we list the pros and cons of the top payment gateway options. We hope this helps you decide what online payment gateway you would like to use for your e-business.
Best Online Payment Gateways
Pros of Stripe:
- Stripe offers industry-standard seller protection, not allowing consumers to retract unapproved retracted payments from the online seller.
- Globally acceptable.
- Strong APIs and documentation. Stripe makes it easier than ever for software developers to integrate Stripe’s eCommerce technology seamlessly into any online business.
Cons of Stripe:
- Hard to integrate into your website if you are a lower level software developer.
- Transaction fees tend to be on the higher end of normal.
Stripe offers powerful customizations and strong seller protections. Although their fees might be on the higher end – you save money otherwise spent by monthly subscriptions to other payment gateway companies. Despite its ease of use difficulties, Stripe’s vast feature offering makes it worth it to adopt.
Pros of PayPal:
- Easy to use. Simple and manageable.
- PayPal is the most well-known and thus is widely trusted by customers.
- PayPal handles the checkout process externally.
Cons of PayPal:
- PayPal can freeze accounts without warning. This can be hazardous to your business.
- Inconsistent customer support.
- Unlike Stripe, PayPal charges 5% on transactions under 10 dollars plus $0.05 per transaction.
Despite PayPal’s wide use and trust by consumers, it is very important to note that PayPal can freeze accounts without warning if you receive a couple of complaints from customers. This freezing might be devastating to your small online business. Therefore, it might make sense to go with a payment gateway with more industry-standard seller protections.
Pros of Authorize.net:
- Customers can pay on Authorize.net with any major credit card, and with PayPal.
- There are no long-term contracts with Authorize.net.
- Authorize.net offers excellent customer support.
Cons of Authorize.net:
- Authorize.net has a fairly limited availability globally. It is only available in America, Canada, Australia, United Kingdom, and Europe.
- There is a $25 recurring monthly subscription charge.
Despite Authorize.net’s monthly charge, it does offer strong customer support and makes it easy to submit payments with either PayPal or any major credit card. For large online businesses, this is a very reliable payment gateway option.